Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders typically take 3-5 business days to process, and shipping times vary based on your location. You will receive a tracking number to your Email Address once your order is shipped. Please check your email address carefully before submit your order. Further questions, feel free to contact: [email protected].
Click on My Account Page on Footer Menu (bottom of our Homepage) & Simply click on the “Sign Up” button at the top of the page, fill in your details, and follow the instructions to complete the process.
Once your order is shipped, you will receive a confirmation email with a tracking number. Use that number to track your order on our website or through the shipping carrier’s website. If you have any issues, contact our support team at [email protected].
Please keep in mind that we do not store your credit card information on file. Your payment details are 100% processed securely during checkout.
Yes, we ship both domestically within the U.S. and worldwide. Shipping rates and times may vary depending on your location. For any questions, please email [email protected].
If you need to swap an item
Returns and Exchanges
Please visit our Returns Policy page, available at the footer menu, for detailed information on how to process a return.
We’re so sorry for this inconvenience, please contact our support team right away at [email protected]. Mark it as important email or fill in “Wrong Items” in the Email Subject and we will get back to you within 24 hours.
We’re so sorry for this inconvenience, please contact our support team right away at [email protected]. Mark it as important email or fill in “Damaged Items” in the Email Subject and we will get back to you within 24 hours.
For return instructions, please contact our support team at [email protected]. They will provide you with the appropriate mailing address and steps for returning the item.
If you need to change or cancel your order, contact our support team as soon as possible at [email protected]. We will do our best to accommodate your request if the order has not yet been processed.